Bright Pattern Selected as Finalist for "Cloud-Based CX Solution of the Year" for Customer Contact Week (CCW) Excellence Awards
Boston Mutual Life Insurance Company Announces Customer Experience, Innovation, Projects & Technology Strategic Business Center
ERC to Share How it Develops Top Performing Customer-Facing Contact Center Teams with Zenarate's AI Conversation Simulation Solution
Dialpad Appoints Danny Gunter as First Chief Customer Officer to Further Drive Success Through Superior Customer Journey and Experience